May 5, 2016

Residential Water Meters


The Town of Wembley has contracted Aquatera Utilities to install water meters. We expect to have 95% of meters installed by October 31, 2016. Watch for your letter to set up an appointment with Aquatera Utilities

RESIDENIAL WATER METERS

The Town of Wembley has contracted Aquatera Utilities to install water meters in the Town of Wembley starting May 09, 2016. We expect to have 95% of meters installed by October 31, 2016.

Once water meters are installed, the Town will have a much better understanding of our water consumption. Water meters will help to identify leaks, promote water conservation and save some customers money.

Wembley is one of the last communities in Alberta to have water meters installed. In the near future, we will be required by Alberta Environment to have one installed at each property.

Installation of the water meter will require access inside your property and water services will be shut off temporarily. Aquatera Meter Installers will provide photo identification. To help your meter installation be completed quickly, please ensure your water line at point of entry into the building is easily accessible for the installer.

Watch for your letter to set up an appointment with Aquatera Utilities Customer Billing and Meter Services. Appointments will be available during and after regular business hours.

Water Meter FAQs

Why is the Town of Wembley installing water meters?

  • Wembley is one of the last communities in Alberta to have water meters installed. In the near future, we will be required by Alberta Environment to have one installed at each property.
  • We believe we are losing a lot of water due to leakage. The average Albertan residential water usage per capita = 209 litres per day.
  • Town of Wembley uses 600 m3 per day for 531 residences and a population of 1,410 = 425 litres per day.
  • Installing meters means we can do a better job at conserving water. With a decreased use, we increase savings, put less stress on our water infrastructure, require fewer repairs and actually extending the life of municipal water infrastructure.

Who will be installing the water meters?

We have contracted the installation service to Aquatera Utilities Inc. Aquatera employees are professionally trained and certified water meter installation experts. They will have proper identification.

How Do I Get A Meter?

Watch for a letter in the mail from Aquatera about how you can set up an appointment to have your meter installed. Aquatera will be sending the letters out throughout the summer to ensure they don’t create a backlog of customers calling to get service. You can expect a letter between May and August.

Installation of the water meter will require access inside your property and water services will be shut off temporarily. Aquatera Meter Installers will provide photo identification.

For more information about Aquatera, visit their website at www.aquatera.ca

What are the benefits to home owners?

  • Save money. Pay only for the water you use.
  • Become aware of your water consumption. Take steps to conserve water and watch the savings add up.
  • Help identify leaks. Higher than normal water usage can indicate a leak that can be fixed.
  • Installation of a shut-off valve.

Who owns the water meter?

Water meters are owned by the Town of Wembley. These meters are an integral piece of equipment by which the Town regulates and connects homes to water services.

How do water meters contribute to water conservation?

  • We take water for granted when in fact fresh water is becoming a precious resource, even in Canada. For this reason, federal and provincial government asks municipalities to join in water conservation efforts such as Alberta’s Water for Life Strategy which encourages municipalities to use best practices to manage water responsibly: www.waterforlife.alberta.ca/
  • Meters detect leaks and backflow. Up to 30% of municipal water loss is due to leaking pipes. Environment Canada notes that for every $1.00 spent on leak detection programs, up to $3.00 can be saved.
  • More than half of municipal water is used by the residential sector. Accurate meters can help create reductions in water use through improved real time information on consumption, sometimes showing a reduction in water use of up to 40% during peak summer months. www.ec.gc.ca/eau-water

 

Is a new water meter mandatory?

Yes, you will be required under Bylaw to have a water meter installed on your property.

Will my bills go up?

  • It depends. Once an accurate meter is installed, you may become aware of your actual water use. This could be reflected by an increase which can adjust as you become more water wise.
  • These new meters have already detected leaks in a residence, which would lead to higher water use and a higher bill. Faster leak identification will result in reduced water costs.