May 12, 2016

How you can help Fort Mac

The Fort Mac Recovers website is facilitating community preparedness and recovery from the wildfire. Evacuees can request help, Albertans wishing to donate or volunteer, and organizations offering assistance can register online by visiting

How can I donate?

We appreciate the generosity of Albertans and Canadians. The best way to provide support is by making a donation to the Red Cross via phone, online or through text message. The Alberta government will match donations made to the Red Cross.

Donate to help those affected by the wildfires.

The municipalities and evacuation centres are not equipped to accept or manage donations from the public at this time – in fact they can even create logistical concerns. In the future, further specific donation needs may be identified. Albertans can also check social media for organizations accepting donations.

I have collected items for donation, where can I take them?

Please hold on to the items that you have collected. Once the event is out of emergency phase, there may be a need for items. 

There is a very high likelihood that you will be turned around if you attempt to transport material donations to reception centres, non-governmental organizations (NGOs), evacuation centres, etc.

How can I volunteer?

If you are interested in becoming a volunteer, you are encouraged to sign up by visiting the Fort Mac Recovers website.

What support is available for fundraising events?

Please register your event by filling out an electronic form on the Canadian Red Cross website. Your details will be reviewed and a Red Cross team member will respond within 24 hours.

I have a place for evacuees to stay, what do I do?

Please contact the Red Cross at 1-888-350-6070. Due to high call volumes, you may not be able to reach someone right away.

Can I visit evacuation centres?

No. Evacuation centres are for registered evacuees only. This is an important aspect in respecting the confidentiality and privacy of evacuees accessing the centres.

How can I stay informed?

  • Alberta Emergency Updates can be found at or by calling 310-4455.
  • Alberta Emergency Alerts at or follow them on Twitter @AB_EmergAlert.
  • Regional Municipality of Wood Buffalo website at
  • On Twitter, the hashtags tied to the Fort McMurray fires are #ymmhelp, #ymmfire, #ymm and #abfire. Key Twitter accounts to follow are:
    • @RMWoodBuffalo: The Regional Municipality of Wood Buffalo is sharing wildfire updates and other information for evacuees.
    • @RedCrossAB and @redcrosscanada are posting updates on evacuation numbers, help being deployed and how Canadians can help.
    • @AB_EmergAlert: The official account for Alberta Emergency Alerts.